Finding Support Just Got Easier on betPawa

Need help? It should be easy to find.

That's why we've changed the way Account and Support work on betPawa. Instead of keeping everything inside one menu, Account and Support now have their own spaces. The result? A cleaner Account and a much faster way to reach us.

Support Is Now One Tap Away

Previously, Support lived inside the Account menu, with the actual contact options another step deeper.

Now, Support has its own place in the bottom navigation. Open it and the ways to contact us are right at the top, making it quicker and easier to get help when you need it.

Depending on how you're using betPawa, you can request a free call back, chat with us through Support Chat, or message us on Facebook Messenger or Telegram. Support Chat is available only in the betPawa app.

Below the contact options, you'll also find our FAQ, Rules, About betPawa and Responsible Gambling pages, with the Blog further down.

A Simpler Account

You'll now find Account in the header, at the top of the screen. Your balance and key actions such as My Bets, Statement, Withdraw and Deposit are together, while your account settings, including self-exclusion, are under Manage Account.

By separating Account and Support, each section now has a clear purpose, making it easier to find what you're looking for. If you look for them in their old places, a quick tip will show you where they've moved.

It's a small change to the way you navigate betPawa, but one designed to make getting support faster and easier.